COVID-19 information
For the latest updates, please visit our coronavirus (COVID-19) website:
City department hours
City Hall is open to the public on Tuesdays, Thursdays, and Fridays from 9 a.m. - 5 p.m. If you need to visit a department, you must make an appointment.
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Our department provides core basic services essential to neighborhood quality of life. We direct the general construction, maintenance, and cleaning of approximately 802 miles of roadways throughout the City. We operate two major drawbridges, maintain 68,055 City-owned street lights, and supervise contracts for the removal and disposal of approximately 260,000 tons of solid waste. We also operate Boston’s recycling program with an annual diversion of approximately 44,000 tons.

Learn more about how Public Works helps the City.

1 City Hall Square
Room 714
Boston, MA 02201-2024
Temporary COVID-19 hours
City Hall is only open to the public on Tuesdays, Thursdays, and Fridays, from 9 a.m. - 5 p.m.

Public Works Engineering Projects

We have information on bridge, design, and construction projects.

Engineering projects

Watch: how we work

Public Improvement Commission

SMS đổi trò chơi đổi thưởngThe commission owns and controls Boston’s public space. We play an important role in the City’s development and permitting.

Public Improvement Commission info

Latest news

Latest news
Image for curbside yard waste

Be Connected: Behind-the-scenes with Brian Coughlin, Superintendent of Waste Reduction

Human Resources

Winter weather preparations underway in Boston

Public Works
Image for Temporary outdoor extension of licensed premise guidance and application

Temporary outdoor extension of licensed premise guidance and application

Licensing Board
A Public Works sound truck

City to deploy sound trucks with stay-at-home message, COVID-19 information

Public Health Commission

Reports and publications


The Construction Inspection Unit (CIU) produces a daily report, Monday through Friday, of all active utility and private contractor construction work taking place in the Public Way throughout Boston. In addition, they list all City resurfacing and reconstruction projects.

Emergency work notified to the unit after normal work hours (Monday through Friday, 9 a.m. - 5 p.m.) is not available in the report until the following work day.

SMS đổi trò chơi đổi thưởngYou can see what construction is taking place in your neighborhood, the reason for the work, the contact information for the company, and the estimated completion date of the project.

BOS:311 service requests

Service requests